Welcome to Ghost Dusters! By accessing or using our website or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or engaging in any services provided by Ghost Dusters.
1. General Terms
These Terms & Conditions govern your use of the Ghost Dusters website, services, and products. By using our services, you acknowledge that you have read, understood, and agree to these terms.
2. Services
Ghost Dusters provides professional paranormal cleaning, spirit removal, and energy clearing services for residential and commercial properties. Our services include, but are not limited to:
- Paranormal Investigations
- Spirit and Entity Removal
- Energy Cleansing
- Post-Construction Cleans
- End-of-Tenancy Cleans
- One-Off and Routine Cleans
3. Booking and Payment
- Booking Process: You may book our services via our website, phone, or email. A confirmation will be sent once your booking is successfully processed.
- Payment Terms: Payment is due upon booking unless otherwise specified. We accept [list accepted payment methods], and payment must be made in full before the scheduled service.
- Cancellations and Rescheduling: To cancel or reschedule an appointment, please provide at least [insert number] hours’ notice. Failure to do so may result in a cancellation fee of [insert fee].
- No-Show Policy: If you are not present at the time of the scheduled service, we reserve the right to charge a fee or reschedule the appointment at our discretion.
4. Client Responsibilities
- Access to Property: You are responsible for ensuring that we have access to your property during the agreed-upon time. If the property is locked, inaccessible, or unsafe, we may need to reschedule the service.
- Accuracy of Information: You agree to provide accurate and complete information about the nature of the paranormal disturbances or your expectations from our services. This helps us tailor our approach to your specific needs.
- Preparation: While our team is highly trained, we recommend that you prepare your space by removing personal or valuable items if you feel it necessary.
5. Service Limitations
- No Guarantee of Results: While we utilize proven techniques and methods, we make no guarantee regarding the removal or resolution of paranormal phenomena. The effectiveness of our services may vary depending on the specific circumstances of each case.
- Liability Limitations: Ghost Dusters is not liable for any damage to property, injury, or loss of life resulting from our services, except as may be required by law. Our maximum liability will not exceed the amount paid for the service in question.
6. Confidentiality and Privacy
- Data Collection: We may collect personal information such as your name, contact details, and payment information when you use our services or interact with our website. This information will only be used for service provision and communication related to your bookings.
- Privacy Protection: We will not share your personal information with third parties without your consent, unless required by law or necessary for fulfilling our service obligations (e.g., with third-party payment processors). For more details, refer to our Privacy Policy.
7. Intellectual Property
All content on the Ghost Dusters website, including logos, text, graphics, images, videos, and software, is the property of Ghost Dusters and is protected by copyright laws. You may not reproduce, distribute, or use any part of our intellectual property without prior written consent.
8. Conduct
- Respectful Behavior: You agree to treat our team members with respect and professionalism. Ghost Dusters reserves the right to terminate services immediately if any member of our team is subjected to abusive or inappropriate behavior.
- Property Damage: You are responsible for any damages to our equipment or harm to our team resulting from neglectful or unsafe conditions on your property.
9. Third-Party Websites and Links
Our website may contain links to third-party websites. Ghost Dusters is not responsible for the content, privacy practices, or activities of these external sites. You access such websites at your own risk.
10. Amendments to Terms
Ghost Dusters reserves the right to modify or update these Terms & Conditions at any time. Any changes will be posted on our website, and by continuing to use our services, you agree to be bound by the updated terms.
11. Dispute Resolution
In the event of a dispute, we encourage you to contact us directly to resolve the issue. If we are unable to resolve the dispute through direct communication, the dispute will be handled in accordance with the laws of [Insert Jurisdiction], and any legal action will take place in the courts of [Insert Jurisdiction].
12. Force Majeure
Ghost Dusters will not be held liable for any delays or failures in performance due to events beyond our reasonable control, such as natural disasters, strikes, power failures, or other unforeseen circumstances.
13. Indemnification
You agree to indemnify and hold Ghost Dusters, its employees, contractors, and affiliates harmless from any claims, damages, liabilities, or costs arising from your use of our services, your breach of these Terms & Conditions, or your violation of any applicable laws.
14. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes related to these terms will be subject to the exclusive jurisdiction of the courts of [Insert Jurisdiction].
15. Contact Us
If you have any questions or concerns about these Terms & Conditions, or if you need assistance, please contact us at: +44 7514 315856